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Fequently Asked Question

For any inquiries and feedback from customers, we will respond patiently and meticulously.

  • Q. How soon can we get a reply after we send you an inquiry?

    We will reply you within 12 hours after receiving the inquiry in working days.

  • Q. What products can you provide?

    Mainly produce and sell all kinds of cotton socks, and the products are exported to developed countries such as Europe, America, Japan and South Korea. After 9 years of market baptism, the company has grown into a modern hosiery manufacturing enterprise with a professional technology, production, sales, and service team, scientific management, excellent quality, and customer satisfaction.

  • Q. Is there any systematic risk assessment on selection of sub-suppliers/sub- contractors?

    There was risk assessment on selection of suppliers in the factory but the factory did not conduct the assessment to the subcontractor of embroidery. Factory performed annual assessment with records.
    No evidence to prove that suppliers sustain to improve.
    No CAPA records were available for poor performing suppliers.

  • Q. Is there any risk assessment considered on product quality, safety and regulatory during product development? (e.g. Toys, E&E, Children's wear)

    The risk assessment was conducted on product quality, safety and regulatory during product development.
    The applicable and legal safety regulations were filed such as REACH, standard 100 by OEKO-TEX

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